Shipping Policy

Shipping

At Golf Rubs, we strive to provide efficient and reliable shipping services to ensure that our customers receive their orders in a timely manner. Please review the following information regarding our shipping policy:

Same-Day Shipping (Monday-Friday):

1. We offer same-day shipping for all orders placed on weekdays (Monday through Friday). To qualify for same-day shipping, orders must be placed before 3 PM local time. Orders placed after 3 PM will be shipped the following business day.

Weekend Shipping:

1. Please note that our same-day shipping policy is not applicable on weekends (Saturday and Sunday). Orders placed during the weekend will be processed and shipped on the next available business day.

Shipping Address:

1. Please ensure that the shipping address provided during the checkout process is accurate and complete. We cannot be held responsible for any delays or delivery issues resulting from an incorrect or incomplete shipping address.

Shipping Methods and Carriers:

1. We utilize trusted shipping carriers to deliver your Golf Rubs products safely. The carrier and shipping method will be determined based on the destination and size of the order.

Tracking Information:

1. Once your order has been shipped, you will receive a confirmation email containing tracking information. This will allow you to monitor the progress of your package and estimate the expected delivery date.

Returns

We want you to be completely satisfied with your Golf Rubs purchase. If, for any reason, you are not fully content with your order, we offer a straightforward return process. Please review the details below:

Eligibility:

1. To be eligible for a return, the item(s) must be unused, in the same condition as received, and in the original packaging. Returns must be initiated within 30 days from the date of purchase.

Return Process:

1. To initiate a return, simply send the unused item(s) back to our shipping address. Please ensure that the package is securely sealed and properly labeled with the provided return address. We recommend using a trackable shipping method for your convenience.

Refund or Exchange:

1. Upon receiving and inspecting the returned item(s), we will process your request for a refund or exchange, as per your preference. Refunds will be issued to the original payment method used for the purchase.

Return Shipping Costs:

1. Please note that the customer is responsible for any shipping costs incurred during the return process, unless the return is due to a mistake on our part (e.g., wrong item shipped or damaged product).

Contact Information

If you have any questions or concerns regarding our shipping and returns policy, please don’t hesitate to reach out to us. You can contact our customer support team via email at [email protected]. We will be happy to assist you and provide any necessary assistance.